Yippee! The same day I post that freeipods will probably not get back to my emails anytime soon, they get back to my emails! Customer service emailed me back today & told me they had taken my account off hold! That fixed half the problem, as they still haven't given me credit for one of my referrals (they fixed one of them today). This means I only have 4/5 good referrals. I emailed them back to try & resolve why the other one is still not going through. Here's hoping it gets fixed so I can order my free iPod!